To Our Customers
Protecting your privacy is important to us. Although our ability
to provide service requires that we collect personal information
about our customers, we take measures to ensure the privacy and
confidentiality of that information. We wish to assure you that
these measures comply fully with the Personal Information Protection
and Electronic Documents Act taking effect on January 1, 2001.
How we Collect, Use and Disclose Your Information
Personal information is information about an identifiable individual.
This includes information about your service subscriptions. Publicly
available information, such as a public directory listing or your
name, address, telephone number and electronic address, is not considered
personal information.When you sign on as an InfoClear client, we
collect more detailed information so that we can:
- Establish and maintain a responsible commercial
relationship with you and to provide ongoing service
- Manage your website
- Act on your behalf with your hosting company
- Understand your needs and develop and recommend
suitable products and services
This information will not be sold or shared with any person or
outside organization for use in marketing or solicitation. There
are times when we may share customer information on a confidential
basis. These include an agent providing services on our behalf,
and where we are required to by law or in an emergency situation.
Protection of Your Personal Information
All employees and agents who are granted access to our records
understand the need to keep this information protected and confidential.
They use this information solely for the purpose for which it was
We have also established physical systems and safeguards, to protect
client information from unauthorized use or access.
InfoClear maintains your information for as long as you are a customer.
Information is then destroyed 1 year after completion of a project
as long as no further requests for service have been received. A
customer may request the destruction of their information at any
time in writing.If you have any questions about the information
that we have collected about you or your company, please contact
our privacy officer at: firstname.lastname@example.org